Error trying to cancel current credit card.

I'm trying to cancel my current credit card information, but it won't let me. I've tried numerous options..such as, calling Xbox support numbers, canceling online through Xbox.com, and even going through my banks website. No luck. I do have the option were it renews my XBL monthly. It's not like I want to discontinue my Xbox services, it's that I wont be here for a couple of months as I am heading out to bootcamp on Nov. 1st 2011. And I dont want to pay for 3 months of service that I wont be using. No doubt that when i get back and settled I will be back online, but for now I just want this current info gone. So if there's anyone that can help me out it would be greatly appreciated, Thank you all. Semper Fi.
 

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Last updated July 5, 2018 Views 4 Applies to:

"An outstanding balance exists on this payment instrument. Please try again later." this is the response I get trying to cancel online through Xbox.com

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You might have to contact support to fix it-- also if you have a current subscription, it will not let you take off your credit card.

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Thanks! After a very long phone wait I got my issue resolved. But thank you again iceprincessec12.

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You're welcome:)

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carfull when cancel a credit card if there is any time left on your microsoft account they will remove it and not reimburse you.  and they wont always inform you that if you remove your credit card number you forfeit your remaining xbox time

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