ERROR: The email address you entered can't be used to create a Windows Live ID

I am trying to set up XBOX Live so that I can use Netflix. I am entering my hotmail account, that I've been using for 15 years.  I get this error message:

   The email address you entered can't be used to create a Windows Live ID

Now what?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

who is the email with? You can always create a free hotmail email and use that. Also, if you did not know, you will need Gold to watch netflix on Xbox

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Welcome to the XBox Live forums, here you will be able to find all the questions to your most frequently answers.

Alright, so it seems to be that you are trying to use Netflix with your hotmail account, correct?  Well, the only way to get this issue fixed is that you have a account which has Gold on it.  Netflix is a application where only people with Gold and have a active membership with Netflix.  (Unless you are starting your free 1 month trial.)

Hopefully this fixes your problem.

Thanks for using the XBox Live forums, and I hope you have a great weekend!  If you have any more questions that need answered, feel free to send me a message and I'll try to get to you as soon as possible.

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