Error Status Report

Hi,

 

I got this error status report once I complete the connection test on my XBox Live:-

W: 0000 - 000B

X: 0000 - 000D

Y: 20A8 - 4800

Z: 0000 - 0000

ID: FFFF - FFFF

May I know what does it means and how can it be repaired? I experienced lagging when connecting to my XBox Live and even sometimes disconnected.

Thanks.

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Hey mate, the upload you listed is extremely low for trying to use LIVE, and is likely the source of your connection issues. Please call your ISP and ask them about a better speed for LIVE.

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Hi,

Please find my answers as follow:-

What Country/State/Province do you live in? - CARDIFF, WALES

Modem brand & model number: ORIGINAL VIRGIN MEDIA MODEM

Router brand & model number: LINKSYS WRT120N

Network Connection Type: WIRED

Things you have tried:

Is UPnP Enabled? UNKNOWN

Is NAT Type Open? UNKNOWN

Any Error Codes you encounter: PLEASE REFER TO MY PREVIOUS POST

What type of internet do you have? CABLE

Who is your ISP(Internet Service Provider)? VIRGIN MEDIA

Download: 2048 Kbps

Upload: 148 Kbps

Really appreciate your help.

Thank you.

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Hey mate, in order to help, we're going to need as much info as possible. Please answer the bold questions listed here in this thread. Also, can you please run a connection speed test on your PC, and then post your upload, download, and ping? Thanks!

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