Error Status Report Explanation?

I’ve noticed some portions of XBL have began to run very slow despite my apparently strong connection?

After Testing my connection (which passes and connects) I’m getting an Error Status Report that says:

W: 0000-0021

X: 0001-8005

Y: 20A8-48000

Z: 0000-0000

ID: FFFF-FFFF

 

Can anyone tell me what this means?

 

Question Info


Last updated July 4, 2018 Views 165 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Those codes don't signify as much as other messages that appear during those tests. For the best help with your issue, please take a look at this post and answer the appropriate questions here.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The error status report is information Microsoft can use about your network and specifically about your Xbox 360. Don't pay much attention to this as it's not something you need to decipher. What will help you discern problems is if the Xbox 360 gives you an error like "Can't obtain an IP Address..."

If you get no error but you're getting slow speeds, try running a speed test (@ www.speedtest.net). Also you can check for wireless interference.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Right. Here is that info:

What Country/State/Province do you live in? USA  / NC

Modem brand & model number: RCA DCM425

Router brand & model numberNetgear WGT624 v4

Network Connection Type: WIRELESS

If Wireless, what type of encryption are you using? WPA2

Things you have tried: Reset all Hardware / Firmware Updates / Router Port-forwarding / QoS Adjustment

Is UPnP Enabled? YES

Is NAT Type Open? YES

Any Error Codes you encounter: Error Status Report Above

What type of internet do you have? Cable/

Who is your ISP(Internet Service Provider)? Time Warner/ Road Runner

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? No message. XBL Connects but content is very sluggish and despite a seemingly strong connection to the network I am having a hard time using any XBL services.

 

Thanks in advance for any help

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Speedtest shows I am Downloading between 5-6mbps and Uploading at between 1.3-1.5 mbps. Not sure how close that is to average or necessary? Im not certain how to test for interference. But thanks for the tip.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Your speeds are great, what was the Ping?

Interference can arise from many things. For example since you're wirelessly connected, do you have any wireless peripherals you use with your Xbox 360? An example would be the wireless Turtle Beach X31 headsets which cause lots of interference.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ping is 46ms.

The only wireless device I have is a controller. The Xbox brand. I also usually have a computer hardwired into the router and a phone wirelessly on the same network.

it might ht also be worth noting that I am having the most trouble, although not exclusively, with Netflix. Although I’ve contacted them directly and they are saying that it isn’t a problem with my account or their end.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you try a wired connection  directly to the modem, does the issue persist?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No a wired connection solves the problem. Looks like it was an issue with my router connecting but not transferring data somehow? I replaced the router and it works great. turns out it was completely my own fault. Thanks for your help guys.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm surprised, usually the Netgear WGT series isn't too bad. But it does happen and I'm glad it was an easy fix. Out of curiousity what did you replace it with?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yeah, I’m not certain exactly what happened with it, but it just wasn’t following through somehow. I replaced it with a Belkin N600DB and haven’t had any problems since.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.