Error Status Report after testing Xbox live connection

My friend and I have been trying to play on the Xbox 360 together but it just will not work. 

This is the error message I am getting after Testing my Xbox Live Connection:

W: 0000-0021

X: 0000-F001

Y: 20A8-4840

Z: 0000-0000

ID FFFF-FFFF

L: 0015-10F0

Q: 8007-0435

T: Wireless

A: 10.0.0.11/255.255.255.0

G: 10.0.0.1

D: 75.75.75.75, 75.75.76.76

N: HOME-57F2

S: WPA2

C: 6

Background Info:

State - New Jersey

Modem/Router Brand - Technicolor From Xfinity

Wireless Adapter Color - Black

Xbox 360 - The old white one

Internet Service Provider - Comcast/Xfinity

We have tried(Meaning each of us at our own home): 

Redownloading my profile

Clearing System Cache

Restarting Router

What happens is that we try to get into a party together and when I join my friend's party it kicks me out and when my friend joins my party it signs him out. When my friend tested his connection to Xbox Live it was fine. But when I tested my Xbox Live Connection I got that Error Status Report. When me or him try and playing with his cousin in PA we are able to connect fine. When both of us get involved in even the game (GTA V) it kicks us both out or signs us out. This has been going on for almost 2 weeks now and we seriously do not know what to do. We got sent here by an ambassador.

 

Question Info


Last updated July 4, 2018 Views 52 Applies to:

I am having th esam eissu e... Is anyone addressign the question??

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Hey there, MaSsInNoVaTiOn! This thread is a bit old. If you could, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual support that works best on the forums. :)

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