Error on XboxLive

my xbox deleted my account. i joined party with my friends as soon as i joined my gamer pic was freaking out, then i exited guide and noticed my avatar and gamerscore were both gone so i decided to sign out i signed out and went to sign back in and my account was gone checked my system hdd and it was deleted. So i went to go download it i put in the correct email/password and select my hdd it loaded and said hi MikesChanged started to download then it stopped and came up with

ERROR you can not download xbox live profiles at this time and some error code. So now what?!!!

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Solved it!

All I did was format the memory on my hardrive(erasing it all) and then re-downloading my profile.

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if your gamerpic, avatar and everything else went fuzzy without you doing anything, its possible that you could of had your account hacked, you might want to contact microsoft, because it would have been a problem to redownload your profile. but if thats not the case what you can try is go to a friends xbox redownload it there, if it works, try transfering it through a xbox configured usb drive and putting it in your xbox

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Hi there! Can you please send the error code so I can help you fix the problem? Thanks!

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Hey MikesChanged! Now that it's been 24 hours, can I have you try downloading your profile again? If you're still unable to download to your HDD, can you try downloading your profile to a USB configured for use with your Xbox 360 console? Do you receive the same results? Let us know!

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thats the thing the profile is completely gone from all storage devices

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Hi there,

can you check if there is a corrupt file in the storage - profile section, if there is please delete it (delete profile only), clear the cache and try to download the profile again

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try rebooting in off line mode with a different game, and clearing your cache if have'nt done so recently. sounds like HDD failure so if you get it working back it up straight away

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Try restarting your Xbox and downloading your profile again.

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