Error: Make sure an ethernet cable is pluged in.

Everytime i try to connect with Xbox live i get an error message saying i need to plug an ethernet cable into my xbox.... only problem is, i have reconnected my ethernet cable multiple times now and it still pops up. any suggestions?

 

I have a 1st gen Xbox arcade

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hi, if you have tried different cables and different ports on the router and also looked at the network port to ensure it has no bent pins or any obstructions then I'm afraid it sounds like your Xbox is faulty and needs either:-

A repair by Microsoft

Replacing with a new one

Or you could use a wireless adapter as a work around (not cheap though)

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^ The problem for me is that when I go into network settings by testing a connection, I have to select a network, there's no option for settings or anything. And when I select the network.. I get the ethernet cable error (I don't think its my xbox because I was just using LAN a little bit ago at home). There's no way for me to get to network settings because of this. What can i do?

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1.  Try another CAT5 (Ethernet) cable.

2. Try unplugging your router/modem for a minute (power cycling) and plugging them back in.

3.  Try "My XBox" > "System Settings" > "Network Settings" > "Test XBox Live Connection"

See what happens after trying those first three.

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