error conecting to live

im new in xbox
i open an account through my computer

im trying to connect through and i get the txt
this microsoft acount is associated with a different Xbox live profile

what are my options?? 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You need to download the account to the console - support.xbox.com/.../profile-move-delete

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.