Error Code

Just got an xbox 360 (white one) for $10 dollars from a friend.  I am not suspicious at all that he ripped me off because i know him well and the parts are worth more than $10.  He had 2 of the same xbox and sold me one. He said he had not used in a couple years.  It did not come with a controller or hardrive so i put a usb in myself and borrowed a controller. immediately when i turn it on it pops up with a status code.

Status Code- 397F-3CD6-B380-0F00-C000-000E

I cannot get into the xbox anyway at all.  I dont know what to do.  Is this internal?  Itried to download the update onto theusb but did not work. Anyone know what to do?

 

Discussion Info


Last updated July 4, 2018 Views 0 Applies to:

I could not find that code in the system. You can double check it here support.xbox.com/.../error-code-lookup If you are unable to find it as well you will need to contact phone support so they can look it up for you. 18004MYXBOX is the number for US/Canada. If outside of US/ Canada use this link support.xbox.com/.../error-code-lookup