Error code for age? Glitch?

Hey, my XBL account is 15 and has parental options at allowed but when I tried to play BFBC2 like 10 hours ago I got this error message when connecting:

Your gamer profile does not have the correct permissions to access xbox live functionality.

This is shown to people who are under 13, I am 15 and get this message, could any microsoft admin take a look at this? I can't wait to play BFBC2 online but this prevents me from playing online.

I already

* Shut the modem for 15 minutes
* Had contact with EA
* Reset my xbox clock
* Cleared all my BFBC2 files

Please take contact with me or solve this problem, I am 15 and my parents allow everything.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

None of the things you did have any relation at all from what the problem is.

Parental Controls allow and disallow what kind of games for you to play.

Check this out for how to look around in your parental settings: support.xbox.com/.../parental-control.aspx

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I had it off, after you posted it I turned it on and the same happened.

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Go to your Console Settings and go to where it you find the list that looks something like this: [View:http://support.xbox.com/en-us/PublishingImages/screenshots/xbox/dashboard/myxbox/familysettings/familysettings_consolesafetyon.jpg]

After that, click Ratings and Content and allow yourself to use Rated "M" contents

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It's because of the age restrictions EA have on their games. For M rated games you have to be 18 in order to play them.

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@Prince Leo II, it kinda helped, mine was at 12 so I changed it to all games. So I try to get online and EA says the same as before, no premission thing.

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