Error code during credit card payment process

Hi. I've just tried to use my credit card to buy 12 months of xbox live. During the details they wanted my credit card details so i added a new one and i put all the details in and when i clicked done. A error occurred " sorry, there's a problem with the xbox service. Try again later. For help with this problem, go to www.xbox.com/errorhelp. " which is what i did. The error code is ". 8C320008 ". Please help so i can enjoy the live experience !!
 

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Last updated July 5, 2018 Views 1 Applies to:

hello there

some information about the credit or prepaid support.xbox.com/.../add-edit-xbox-live-payment-option

here's a link where you can try to see and check your credit card information commerce.microsoft.com

i recommend contacting Microsoft so that they know what is blocking your payment

good luck

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Have you checked all the info, payment acct + other is current, at http://commerce.microsoft.com ?

 

If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...

 

but a faster way to speak to a Billing Agent is to go to http://xbox.com - sign in there if you can - then go to support.xbox.com/contact-us 

 

Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

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