Error code 831188FE

I tested all proposal without success: cache, remove update, etc.

The error code appeared after last updated.

Any other solutions?

Thanks

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hi ironser,

Sorry to hear about the troubles. Just to confirm, you have followed the steps below to no avail?

  1. Unplug any accessories attached to your console, such as a headset, the Xbox 360 Chatpad, or the Kinect Sensor.
  2. Delete your profile. For more information, see Download, move, or delete your Xbox 360 profile.
  3. Clear your system cache twice. See How to clear your Xbox 360 system cache.
  4. Recover your gamertag. For more information, see Download, move, or delete your Xbox Live profile.
  5. Restart your console.


Let us know, and we can go from there. :D

 

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I tested all what you wrote.

I phoned to Support and we made all steps.

I'll try to connect Today.

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Hi itonser25,

Please confirm if have at least 1 alternate email, 1 Mobile Phone and Secret Question as security proofs in your Microsoft Account (Before Called Windows Live ID)

* I recommend 2 alternate Email, 1 Mobile Phone and Secret Question.

support.xbox.com/.../security-proofs

Keep us posted.

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