Error Code: 80190821

Is something amiss with the XBL billing system? I am trying to put a new XBL account on my xbox and am trying to pay with the same debit card that I used on my old account, but keep getting this error when it comes time to purchase.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Have you tried adding the membership to the account on xbox.com as well as on your console?.
Might be worth a shot OP.

But if you continue to get the error it might be a good idea to phone support for your region on Monday morning.

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Also make sure all your payment method information matches that of your Xbox LIVE account (name, address, etc).

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