We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I currently have a Family Gold membership. On the account are myself and my two sons. One of my son's, Fireball4250, is locked out per this code. I've read all the other threads relating to this subject and have tried them all without any resolve. When
we try a password reset with the option to send a reset link to his email, the message never comes...but he still gets Xbox Live Rewards emails, billing emails, and all the other Microsoft Xbox Live messages. I need some 1:1 help....with tech support on the
phone...talking with someone while I'm in front of the console with my laptop. Please help.