Error code: 8015D002 and incorrect blockage.

Well, I've been trying to get on my Xbox account on one of our xboxs, and it will not allow me to. It prompts me to enter my email and account password (I've already done the remember), and then once I enter, tells me I did it wrong. The odd part is though, it signs me in and then tells me that, so basically, if I'm lucky enough, I can exit the screen, and move on. However, it's incredibly difficult to. I've double checked, and both email and password are right, and it does the same with all other live accounts in there. It tells me the password or user is wrong/doesn't have live. I do have Xbox Live Gold under a family pack, and I know that it's right.


Question Info

Last updated July 4, 2018 Views 6 Applies to:

Try clearing you're system cache, and redownload you're profile. I hope I helped :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.