error code 8015D002 ... although I can access email and password via computer but not xbox

New account on xbox live ... but having problem accessing xbox although my account and email work on computer but not xbox.  can i delete an old xbox account.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello gamer,

there is no need to delete an old xbox account if you are using a new one. For further assistance if you need to change the account attached to your tag follow this support link:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

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