Error Code: 80151011

I can't log into my XBL anymore the keep on asking me to try later.

 

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Last updated July 4, 2018 Views 5 Applies to:

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Me 2. Its been 5fckn days already!!!!!!

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pissing me off

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Greetings all!

Let us rewind and take this from step one, and hopefully you'll be up and running in no time. Follow the steps in given order, and let us know if you've been helped by this.

If you haven’t already, start by adding security proofs like phone numbers, alternate email addresses, and security questions and answers to your Microsoft account. This information is crucial to ensure that your account is well protected and meets the security standars that Microsoft now provides.

When this information has been added and updated, we can now start focus on the next steps, delete your profile, clear system cache and finally, recover your profile from LIVE.

How to delete Xbox LIVE profile safely

  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

Clear Xbox system cache 
 

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller.
  4. Select Clear System Cache.
  5. Important: Clear your Xbox system cache 3 times in row.

Restart your console.

Download Xbox LIVE profile.

  1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
  2. Select Download Profile.
  3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
  4. Enter your Microsoft account password.

Post back and let us know if you were helped by this.

 

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Wow!!! This definitely did the job, thanks!!!!

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worked well thanks

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Glad to hear!

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Worked great, thanks

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It did not work for me in the middle of downloading my profile again the error pg interrupted and sorry xbox live profile cannot be downloaded right now... 80151011

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What happened to this guy ^^^^ happened to me as well. I'm very annoyed by the fact i cant sign in, and once i deleted my profile, it ended me playing games. So that is a thing right now, another thing is that i still get the matchmaking service alert. However, my console can connect to live but it will not download my profile from live. I'm really suggesting to get a new Xbox on account i have a first gen console but i don't wanna spend more money on something that isn't my fault.

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