Error Code 80151006

Just added a 3 month card for gold membership to my live account.  This account has been inactive for quite some time, however, it allowed me to sign in online to the xbox website and add the card but when I try to sign in on the console I get this erroe code, 80151006.  When I look up the code it says the windows live account is not acossiated with xbox live account, which it is because it shows the account when I sign into the website?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hi there Jimmer,

Sorry to hear you're having issues with your new membership.

I would recommend contacting Phone or Chat Support for this as they are best equipped to assist you moving forward.

Please let us know how everything goes. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.