Getting error code 80072EF3, anyone know how to fix it?
Could you verify that you have update the security proofs like phone numbers, alternate
email addresses, and security questions and answers to your Microsoft account. This
information is essential to ensure that your account is well protected and meets the
security standard that Microsoft now provides.
Go here http://account.live.com
Click on “Security info” under “Overview”
Make sure "2 Step Authentication" is enabled at the top of the page
Then return to “Security info” under “Overview”
Click on “Create a new app password” under “App passwords”
Enter your app password in the password field
Go here and select "Require Profile Download"
to reset your profile access
With this information being added and updated, let's focus on the next steps: Clear Xbox
system cache (3 times in a row) and finally, try download your profile from LIVE. Follow
Clear Xbox system cache
1.Press the Guide button on your controller, go to Settings, and select System Settings.
2.Select Storage or Memory.
3.Highlight any storage device, and then press Y on your controller.
4.Select Clear System Cache.
5.Important: Clear your Xbox system cache 3 times in row.
6.Go back to Storage
7.Press LB RB X LB RB X LB RB X LB RB X
8.Select Yes to clear the System Update
Restart your console.
Download Xbox LIVE profile.
1.Press the Xbox Guide button on your controller (large X button in the center of your
2.Select Download Profile.
3.Enter the Microsoft account associated with your Xbox LIVE gamertag.
4.Enter your Microsoft account password.
Post back and let us know if you were helped by this.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.