everytime i try to sign in it asks me for my email and password yet i put it in correctly, it does it over and over again
i've looked up a post already about this issue and this is what i found :
1. Go to the profiles section in your storage device and delete your profile if you see it there.
2. Go back to the list of storage devices and highlight your hard drive. Press Y and select 'Clear Cache'. Clear your cache 3 times.
3. Press the guide button and select 'Download Profile'. Put your email and password in and your account should redownload with no problems. "
i tried this and it still asks me for a email and password over and over. please help