error code 80072741

noyhing connects properly it says im all connected but the market place dosent work nethier do any of my apps all my stuuf is  not working

 

 

 

Question Info


Last updated July 4, 2018 Views 36 Applies to:

Check here, maybe it will help you find an answer: support.xbox.com/.../error-code-lookup

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This is what it says for your error code: Problem

If you get this message and status code, it could mean one of these things:

Some Xbox LIVE features are not available because of system maintenance or a temporary Xbox LIVE issue.

You can't access some Xbox LIVE features because of a network configuration issue.

There might be a problem with your credit card. For example, your billing information might be incorrect, or your credit card might have expired.

Solutions

Solution 1: Check for Xbox LIVE service alerts or test

To make sure there are no problems with the Xbox LIVE service, check the Service status page.

If there are no service alerts, there might be a problem with your connection. Try the next solution.

Solution 2: Test your connection

Test the Xbox LIVE connection on your Xbox 360 console:

Press the Guide button on your controller.

Go to Settings and then System Settings.

Select Network Settings.

Select Wired Network or the name of your wireless network, if you are prompted.

Select Test Xbox LIVE Connection.

Do one of the following:

If the test fails and you can't connect to Xbox LIVE, see Xbox LIVE connection problems.

If the Xbox LIVE service is available, try the next solution.

If there is an Xbox LIVE service alert, try again later when the Xbox LIVE service is available.

If you still get the error, try the next solution.

Solution 3: Open network ports

If you have a firewall or are connected to a workplace or school network, you might need to open network ports for your Xbox 360 console to communicate with Xbox LIVE. See Network ports used by Xbox LIVE for help opening network ports.

If you still get the error, try the next solution.

Solution 4: Delete your gamertag and clear your cache

Unplug any accessories attached to your console, such as a headset, the Xbox 360 Chatpad, or the Kinect Sensor.

Delete your profile. For more information, see Download, move, or delete your Xbox 360 profile.

Clear your system cache twice. See How to clear your Xbox 360 system cache.

Recover your gamertag. See Download, move, or delete your Xbox LIVE profile.

Restart your console.

If you still get the error, try the next solution.

Solution 5: Check your billing address and payment option expiration date

Make sure that the billing address for your Xbox LIVE account matches the billing address used by your credit card company. Also, make sure that your card’s expiration date has not passed.

To change the billing address for your Xbox LIVE account, see Change your Xbox LIVE account information.

If you still get the error, try the next solution.

Solution 6: Change your payment option

If you think there might be a problem with the payment option that’s associated with your account, you can change the payment option that you use. See Add or change your Xbox LIVE or Music Pass payment options.

If you still get the error, try the next solution.

Solution 7: Contact Xbox support

If the previous solutions didn’t resolve the problem, contact Xbox Support by using the “Assistance” section at the bottom of this page.

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Sounds like the local profile is out of date or corrupted, and when an app or routine asks for data from it, it causes the involuntary disconnection. I'd start by clearing the system cache (it's just temporary files plus game updates, automatically reloaded) by:
1) Please do Settings | System Settings | Storage
2) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.
3) When asked to confirm storage device maintenance, choose Yes - then clear the cache again, twice more.
 * Re-download * 
4) Tap the silver Xbox Guide button
5) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.
6) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.
7) Enter the password for the Microsoft Account.
7A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.
8) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).
9) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!
10) Sign in, and retry.

 

A sequential power cycle is the next step in clearing connection problems, and the order and timing of the steps is important to success:

 

1) turn off the Xbox and unplug the power supply cord from the back of the Xbox then

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

3) unplug power from the modem.

4) Wait at least 5 minutes then replug the modem/gateway power.

5) Wait 'til the light on the front of the modem/gateway which says BROADBAND, ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.

6) Wait until the WiFi light on the router is on; you may or may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Plug in and turn on the Xbox.  If the problem persists, please send us the info we need  so we may work on this further:

 

How many Xboxen do you have connected?

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Things you have tried:

http://forums.xbox.com/xbox_forums/xbox_support/networking-hardware/default.aspx shows how to check the UPnP settings for many, many makes and models of routers, gateways and hotspots. Is UPnP Enabled? Yes/no/Unknown

Do you have a NAT error? If so, what is your NAT?

Any Error Codes you encounter:

What is your ISP(Internet Service Provider)?

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W:

X:

Y:

Z:

ID:

L:

Q:

T:

D:

S:

C:

 

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