Error code 80070020 PLEASE HELP

Whenever I try to recover my account Karma x Silent it says that I cannot recover it at this time and it gives me an error code that says 80070020 what does that mean please help
 

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Last updated July 5, 2018 Views 13 Applies to:

Hi there, you can go here support.xbox.com/.../error-code-lookup and type in the error code to look up solutions.

From what I see it may be a temporary problem some solutions suggested are:

1. Restart your Xbox 360 console and download your profile again

2. Contact Xbox Support

Those are the 2 solutions suggested in that link.

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