Error code : 80048821

Hello to whoever is reading this, 

Everytime I try to log into xbox live, it tells me i have to confirm my security. It tells me to enter my email, so i do. Enter my password, do the same, and then it asks me if i want to save my password, thus i say yes. After that it gives me this error code and logs me out. Any help out there?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Hey there Xenon! Give this a shot, it was posted by one of our awesome Ambassadors, Dead1yDipStick:

"A way to fix this problem is by Deleting and re-downloading your profile.

  • Removed Profile
  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select Delete Profile Only.
  • Clear System Cache
  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller.
  4. Select Clear System Cache.
  5. When prompted to confirm storage device maintenance, select Yes.
  • Re-download Profile
  1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
  2. Select Download Profile. (Not seeing Download Profile? Press X to sign out of your profile.)
  3. Enter the Microsoft account associated with your Xbox LIVE gamertag. If you don’t know your Microsoft account or password, see Find your Microsoft account or password.
  4. Now, enter your Microsoft account password.
  5. Select the storage device for your profile (for example, Hard Drive).
  6. If you’re downloading your profile to your own console, you can select the Remember Password option so that you aren’t prompted for your Microsoft account password when you sign into your profile." 

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