Error code 0x8027025a...I have a $500 paperweight now.

I can't sign in, I can't use any apps, I can't even go to settings to sign in without the kinnect or however the hell you spell it. I just had to shell out $250 for a HDTV and now this. I was watching Netflix just fine last night...and when I turn it on this morning I get this problem. I just want to sign in, that's all..I tried signing in with voice commands on the kinnect...it just goes to a black screen with the settings logo kind of dark...then kicks me back to the home screen again. I tried signing in using the controller...same problem..NOTHING WORKS! I'm about two seconds away from either returning the damn thing or busting it to a million piecies.

 

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Last updated July 4, 2018 Views 11 Applies to:

Return it, that way you are not out 550. I feel your pain and hope you get a replacement soon.

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Power it off completely and then try signing in again.  Make sure it's turned off and not just in standby mode (the light on the power brick should be orange instead of white when it's off).  Let us know if that works.

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