error al Cambiar mi cuenta de niño a adulto

Hola, estoy intentando cambiar mi cuenta de niño a adulto desde la pagina de xbox https://live.xbox.com/es-MX/Account/Settings y al darle guardar cambios, me sale un mensaje de error el cual dice asi

Translation:
Hello, I am trying to change my account from child to adult from the page Xbox https://live.xbox.com/es-MX/Account/Settings and to give you save changes, I get an error message which says so 

Parece que has encontrado un error en el sistema.
date: 07/12/2011 09:40:43 a.m.
code: 28F9DEB930B63A4
s: e/fOsyIzxWrCuWHBfv4gZA==
id: e12036ec-30ca-4071-b8c7-021cd3427748
req: 41ebcc6b-bf6c-484b-ac94-e32d73074615
 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

te fregste estoy igual que tu :(   arrenglenloooooooo!!!!

Translation:
You fregste I am equal to your :(arrenglenloooooooo! 

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Hey there Campos! The only way I am aware of to promote your child account to adult is on the console. You can find steps for that in our "Xbox LIVE and Zune online safety and privacy" guide. Let us know how that goes or if you have any questions, thanks!

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