Quite a few users (including me) are getting the Error 8016FE6D when changing your GT to a new Microsoft account. The account I am wanting to switch to does not have a gamertag (and confirmed this with Microsoft). I have the new account as my sign in for my laptop and my new nokia 1020 phone. The old account is over 30 days old since the last switch.
I tried for about two weeks now and everytime I try to switch I get the Error 8016FE6D. I do not have any account balances in either Microsoft account.
- Why cannot we change our accounts through either the Xbox One or a website? Why must it be done on a Xbox 360?
- Why am I getting this error? Microsoft has not yet provided a reason why and it's not even listed in the error code lookup section
This is preventing me to purchase any xbox games on my laptop and phone since it wants me to create a gamertag if I try to purchase with my new account. You can't have a GT associated with the new account for the switch to work.
I cannot believe Microsoft has not fixed this already, I have read posts that are 6+ months old. I was on the phone for an hour with Microsoft with no real answer, just to wait for another 30 days. I find this totally unacceptable and I believe everyone here deserves to have these questions answered by Microsoft.