Error 801540B7 cannot re-download profile

Today while playing Forza Motorsport 4, as an online race ended (with 2 friends) my xbox live connection dropped and so I attempted to log back on. I got an error message referring me to support or to attempt to re-download my profile. Followed all of the troubleshooting on the xbox website and still nothing. I contacted the web support and Destinee ran me through a number of attempts to fix this, including deleting my profile (but leaving saved data). Attempting to re-download the profile has failed every time. It gives the error code 801540B7. 

I have another xbox live account on my system and it connects just fine.

I really don't want to lose any data associated with the problem profile. Please help!

 

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Last updated July 5, 2018 Views 48 Applies to:

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It did allow me to re-download an old xbox live membership to the console though, just not my CURRENT one...

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Direct connection to modem. Try it.

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Yes i got this error message today. is there anyway to fix it?

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As did I.

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I will try the direct connect later, but I do have 2 profiles on my system that connect just fine. In fact, i was able to successfully download one of these profiles.

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I am directly connected to my modem and am still having the problem. I reset my modem and that did not fix it either.

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I am haveing the same problem!!! Grrrr this makes me so mad!!! driving me crazy!!

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I just spoke to a Xbox Support Representative. Here's the details:

"Ok that code I did end up finding in my big book for 5000 here. It looks like a server maintenance error. This code has actually not once popped up until today for xbox live users. So this is something on our end, not yours, you would simply have to wait until the servers are fixed which should be before morning tomorrow or late tonight."

So it looks like this is just  a temporary server error that will be cleared up by tomorrow.

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Thanks ghost, hope its accurate!

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I am also having this problem.  Anyone have any luck yet?

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