Error 801540B7 can't download profile

Hello Forum!

8+yr XBL Veteran here, I  just read a previous post about a year ago on the same issue that I am having. I have currently spent over 2 hrs with phone support and have been escalated to tier 3. But after reading the last topic on this I feel discouraged, as the solution took about 2 months to be resolved. I am hoping that a year later, the issue will be solved in a more timely manner. So far its been 1 week since I have been able to connect to XBL.

Any past solutions and or tips and tricks are more than welcome!

Thanks in advance!

Seem1esS

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Is the profile your trying 2 recover registerd to another console?

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I own 3 so that is quite possible, However the profile has been removed from them while trouble shooting.

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Hey there Seem1esS! Hopefully we can find you a quicker resolution! If you've contacted phone support and have been escalated, you're in good hands. While they continue to work on a solution, I'm curious, do you have trouble using other profiles on your console? Are you able to successfully download an alternate profile to use in the meantime? Let us know!

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