Error 80151015 Cant download profile.

I managed to download my profile. all i did was go to and changed my password associated with my xbl email. worked right after i did the change. :)


Question Info

Last updated July 5, 2018 Views 62 Applies to:
  1. Clear the cache on your console through Settings -> Console -> Storage
  2. Sign in to and ensure your account and payment details are up to date 
  3. Make sure you've accepted our most recent Terms of Use 
  4. Try downloading your profile (or updating the console) again

For more information, please visit our support article on this error: Error 80070428 occurs when downloading updates or purchasing from Xbox LIVE

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