ERROR: 8007007A: COMPLETELY DISGUSTED

I've been an Xbox user for almost a decade now, and has been my primary console, but recently, i've completely lost ALL faith in Microsoft as the Xbox live service has gone to hell.

Security proofs happened, and ever since then, it will NEVER let me sign in AT ALL.

I click sign in, asked for email address & password, then asks me to remember, then ERROR CODE 8007007A and it signs me out.

so i do what anybody does, i look for the error code, check whats happening and apply the steps to fix it.

so far i have

  • Updated Billing Info
  • Updated Alternate Email
  • Updated Password
  • Updated Secondary Email
  • Updated Alias
  • Updated Phone Number


So i try again... no luck.

So then:

  • Delete Profile
  • Clear Cache MULTIPLE times
  • Re-Download Profile
  • Delete Latest System Patch
  • Reinstall Latest System Patch

NOTHING will fix this.
i've contacted Customer Support, at MY OWN PERSONAL EXPENSE and all they do is quote the same as the support website, no matter HOW MANY TIMES I'VE TOLD THEM I'VE TAKEN THOSE STEPS

i am literally hovering over the close account button, as i think my time with Xbox Live is at an end, this is a disgusting way to treat your community, you've had my money for a decade now, i think i deserve a little respect, it's been MONTHS, months i have still been paying for Xbox Live and NOTHING has helped

Someone, ANYONE, please, tell me how to fix this before i have an aneurysm and launch this brick out the window.

 

Question Info


Last updated July 5, 2018 Views 41 Applies to:

UPDATE - Just off the chat/call with the Lovely Corazon who calmed me down a bit, unfortunately, after another cache clear/profile download still no change to my situation, escalated to the Account Specialist team who should get in touch with me within 4 days.

I'll keep people up to date with the situation as it develops in the hope that this issue does not happen to any one else.

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Well, update:

It's been 5 days, problem still persists and no one has been in touch with me.

Almost feels like they just told me it was escalated to get me off the chat system.

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Completely Useless.

Microsoft do not give a flying *** about it's userbase, we've basically kept it afloat for years.

Back when Xbox started, it was a gamble for microsoft to get into the console market, and it's been a joke, MIcrosoft on PC are a useless, old, behind the times, second rate company.

Internet Explorer = Useless

Bing = Useless

Windows = Sub Par mess that requires more tinkering and removing bloatware than ANY OTHER OS

Games for Windows = Laughable attempt at a steam-type UI

The online comminuty knows Microsoft are a joke, and it's been Xbox that have kept it in the money for over a decade.

and this is how we, the community are treated?

And just a heads up, i am from the UK, which means your clause that states we can't sue you, does not count.

if i do not get a response within 7 days from this post, i am going to speak to my solicitor.

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ALso: on a side note.

the Xbox.com/proofs site that the xbox keeps telling me to go to, DOES.NOT.****.WORK

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This is a Microsoft issue alone, Not the user's account. This dates back to 2008 for the same 8007007A code and has Never been solved, Not once for the x-box people anyway..

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