Error 80048821

For 1 week now I cant sign in on my 360 

My account and my Sons account BOTH cannot sign in on the Xbox... PC is fine

1 Changed passwords ...no help

2 removed HDD and played from internal storage...no luck

I load up netflix and it signs me in then I get the verification notice and jump through the hoops and then get the error code once it trys to verify my login details.

Any PC or Phone works just fine, its only the Xbox

My 360 is a slim 4GB model with a 120GB HDD add on.

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yeah thanks ...Search was my first try.

If you search as well you'll find there are a lot of people having this problem and very few solutions are actually working.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

And when Microsoft does not document the problem, well, we have to try a LOT of solutions and see what works. It's the joy of being a volunteer in this forum. I did check http://support.xbox.com/error-code-lookup as well as trying http://support.xbox.com/xbox-360/errors/error-code-80048821 and http://support.xbox.com/xbox-360/errors/error-code-8004-8821 to no avail.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I read them as well

I have deleted the accounts from the xbox ( no luck) now I'm going to format the bugger and try a fresh HDD

it's only a 120GB but will do for now.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm having the sane problem

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

same here

my xbox tells me that my login data were wrong, changed passwort...but that didn't help.

then i tried to download my profile data...."profiles can't be downloaded at this time."

now's my profile gone....so what now??????????????

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I had to login on a PC and change my password. Once I did that live could find and download my profile

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I've tried that only to say profiles can't be downloaded right now aswell,maybe it's a system fault?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

try clearing cache?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Nope.NOTHING works

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.