Error: 396B-397D-A080-0F00-8007-2EE2

Can anyone tell me what this means?

I still can't download the update after 6 days.. Help

 

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Last updated July 4, 2018 Views 5 Applies to:

Same with me it sucks

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Are you kidding me its still going on

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Hey Heights, I pulled these steps from our official update page. They were listed for that exact error code:

The update could not be downloaded from Xbox LIVE. Try the following:

  1. Try installing the update again.
  2. If you are having problems connecting or staying connected to Xbox LIVE, see Xbox LIVE connection problems.

Note You can also update your console software by copying the update to a USB flash drive or CD. See Troubleshoot console software update problems.

 

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Yeah I tried everything there, maybe you could shoot me a link to the update from 2012 and not the old 2011 one? I would REALLY appreciate it. I'd like to try to download it to USB or CD. Been over a week now with no live... That's how much money wasted

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happening to me right now also, this is awful

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how about this for a solution: A tech or ambasador should post a sticky named: "Feb 2012 update failure" and explain to us what is happening and an estimated time of repair.

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lol wish this forum had a like button

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@Mister Fitzer  If you could please post a link to the most recent update that can be downloaded and copied to a USB/CD I would REALLY appreciate it. Thank you very much, good sir.

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Hey there Heights. I believe the files that are on the update page (support.xbox.com/.../system-update-HELP) are the most current ones. Have you tried using them lately? If so, what happens when you try using them? Let me know, thanks!

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