error 0x40002000064

cant connect to mp games and when i run multiplayer test it says we are usure of your problem error code 0x40002000064..nat open reset evreything ..any help?

 

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Last updated July 4, 2018 Views 59 Applies to:

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Hey FLAKE,

Sorry to hear you're having issues with your connection.

One thing I would recommend doing is when you run the Multiplayer Connection test, hold down both bumper and both triggers to bring up the Detailed Network Statistics page.

Can you let us know what information you're seeing there. 

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Download speed 16.48 upload speed12.70 download packet loss0% upload packet loss 0% mtu 1480 latency is blank wireless strength 100% detailed. Nat info your network is behind a cone Nat -status code 0x4000200005B

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I've got the same error. And I ran the detailed diagnostic and it says my network is behind a cone NAT. I have had no trouble connecting to Xbox live or downloading digital games. I just can't connect to multiplayer.

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Same here everything works but multiplayer on cod ghost..I got into a CO-OP game of dead rising 3 so I don't get it.

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I have this same issue I believe it has something to do with NAT reading moderate or strict I'm just unsure what hoops to jump thru to get it too Open NAT...

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I had the same issue and I have just fixed it up, it seems that XOne has some issues with some routers.

I fixed it doing the following:

- Avoid using DMZ Host on router

- Port forward these:  UDP 88, UDP 3074, TCP 3074, UDP 53, TCP 53, TCP 80, UDP 500, UDP 3544, UDP 4500

- Restart router and shut off COMPLETELY the Xbox.

- Start XOne and retry

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I forgot to say that I also turned off UPnP, but I'm not sure if it was necessary

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this fix worked for me!!!!!!!!!! eff yea!

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I can port forward all of them except the UDP and TCP of the 3074 port. Win 7 will not allow me to forward the ports with the same value. please help. Im using my phone, (SCH-L700, Galaxy S3) as a modem but it still won't let me download the update. I can browse, download, etc. But no COD: Ghosts update.. :(

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P.S. I've used this same process for my 360 for about 3 years now. Even had to change MTU from desktop.

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