error 0x40002000064 xbox one

I can`t connect with mp games, error 0x40002000064

 

Question Info


Last updated July 4, 2018 Views 42 Applies to:

AloisioBC,

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This probably is usually a symptom of a router/firewall blocking access/ports on your Xbox.  Activision provides a fairly detailed link of how to make sure UPNP and ports are open on a bunch of routers here:

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support.activision.com/.../Problem-Connecting-to-an-Online-Game-for-Xbox-360

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The generic Xbox Live port mapping / requirements are detailed here as well:

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support.xbox.com/.../network-ports-used-xbox-live

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I know the link(s) may reference 360, but the rules should be similar for X1 as well.

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