So today I received an e-mail saying that due to an internal error I had not been billed for Xbox Live via my Entertainment for all 2 year contract plan and would be charged for each missed month tomorrow. I contacted customer support by phone because I was not aware I hadn't been charged and cannot afford to be charged for multiple months tomorrow. They told me that all Entertainment for All customers are being sent a paper bill tomorrow and no credit cards will be charged.
However the e-mail specifically states that my credit card will be charged separately for each missed month tomorrow. They reassured me that this is not the case and I'll receive a paper bill so no payment will be due tomorrow.
Which is the case? If they try to charge the card on my account tomorrow it won't go through as I was not expecting this charge, I was under the impression I had been paying every month. Will my contract be canceled and will I be charged an early termination fee?