Enregistrement console

Bonsoir,

 

Ayant depuis peu fait l' acquisition d' une xbox 360, je decide de l' enregistrer sur le site xbox pour beneficier de la garantie cependant apres avoir entrer les informations demandées, le site m' indique une erreur au niveau du captcha alors qu' il est correct, j' ai essayer plusieurs fois mais toujours le même probleme.

 

Merci de bien vouloir m' aider.

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

Salut MuYu,

 

As-tu essayé de retenter l'opération mais en changeant la langue du site (US) au préalable ?

 

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Salut, oui j ai change la langue, fait tout ce qu il faut mais rien n' y fait le captcha m' indique une erreur alors qu' il n' y en a pas et je ne suis pas le seul de ce que j' ai pu lire sur d' autres forums.

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[quote user="Mouyou"]

Salut, oui j ai change la langue, fait tout ce qu il faut mais rien n' y fait le captcha m' indique une erreur alors qu' il n' y en a pas et je ne suis pas le seul de ce que j' ai pu lire sur d' autres forums.

[/quote]

Salut,

 

Ton acquisition c'est une neuve ou une d'occasion ???

 

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Elle est neuve, j ai beau essayer sur le site Français, americain ou ou anglais c' est la même.

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Et via un autre navigateur ?

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Opera, explorer, firefox toujours le meme probleme.

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Salut,

 

Tout d'abord, content de te revoir sur ces forums.

Ensuite, c'est peut être bête à dire mais as tu pensé à contacter le support technique? Car, dans la mesure ou:

 

  • Tu n'es pas le seul à avoir ce problème
  • Tu as essayer sur tout les navigateurs

 

C'est qu'il doit s'agir soit d'un bug, soit d'une erreur inhérent aux serveurs du site. Par conséquent, le support devrait pouvoir t'aider et surtout vérifier et confirmer que tout est en ordre.

Saches qu'il existe désormais un support via les forums US.

 

En espérant que ton problème soit résolu rapidement ...

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Salut Nico Medic, je vais essayer les forums us et merci pour l aide.

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Le dysfonctionnement a été remonté auprès du Support, ci-joint le lien pour suivre les réponses :

The CAPTCHA on Xbox hardware register form does not work

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