Enforcement, communications ban to multiplayer ban?

I received a communications suspension on 8/19 for sending a message to the wrong person, my bad.  Was sent an email and xb1 message the next day stating the offense. So last weekend I'm still not able to communicate, and all of a sudden I can't matchmake on any of my games?  Internet is connected, multiplayer tests good and all live apps work.  No email or xb1 message perma banned?  For what, being the greatest sniper in the history of XBox?  


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

Hey there,

The Enforcement team do not read these parts of the Xbox Forums. The only people that see these parts of the forums are community members like me and you. To contact the Enforcement team, you will need to sign into the enforcements website at:

Once you are signed into you account, you should be able to submit a case review for one of the Enforcement team members to investigate this issue for you. More information can be found on this thread here:

Hope this helps,

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