Enforcement action for permanent account suspension

my account was banned for a nudity gamer pic that wasn't my fault, my friend was using my Xbox whilst I was on holiday, he said as a joke he changed my gamer pic to a nude girl, this got my account banned on the 02/09/2017, I didn't get an enforcement message, I looked on the website of enforcement and see that I'm banned until the 10/09/2017, but I have a console suspension until the 21/09/2017, this means I'm unable to play my Xbox for something that wasn't my fault, I really need this sorted as soon as possible because I play professional rainbow six siege, I cannot let my team down, we have a game tomorrow for a lot of money. I understand why the account was banned, it's my fitness fault and he's apologised to me for it, but the console ban means I can't do anthing until the end of the month, please can you sort this as soon as possible, I would really appreciate this, I'm begging you, thank you 

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:
Answer

To see about submitting a case review, you would need to go to http://enforcement.xbox.com  The enforcement team does not use the forums. You are responsible for your account at all times. 

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