EMERGENCY! BEING HACKED!

I am randomly being disconnected from Xbox LIVE and a message keeps on saying "Disconnected from Xbox Live. Profile signed in elsewhere" Then i sign in and it says "**MY GAMERTAG** was last signed in on another console" It seems that someone is trying to access my account on another Xbox 360. I really need help as i can barley play online as i keep on being disconnected and i dont want to be hacked. Please help because i cannot find any answers on the whole of the the internet. ON MY RECENT GAMES IT SAYS I WAS PLAYING FIFA 12. I DO NOT OWN FIFA 12 AND I HAVE NEVER PLAYED IT!! HELP NOW!!! CUSTOMER HELP IS SO RUBBISH!!

 

Question Info

Last updated July 4, 2018 Views 4 Applies to:

Call support right now and get an unauthorised access investigation started

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Yep that happened to me awhile ago. MS keeps denying its a problem. PS4 for me.

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Their phone lines are closed for the UK right now :(

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Retrieve your gamertag and change your password if you havent already done so.

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Done both. Microsoft really needs better sucurity

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Hey Turtle - please contact phone support at your earliest convenience: support.xbox.com/contact-us

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Microsoft really needs better sucurity.

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