Emails?

Okay so it says on my Dashboard in the top-right corner an email address BUT when I go to account security to change the email, it is a different email. I don't know if that is a problem but I think it is messing with certain games I own like Battlefield's Battlelog that requires your email connected to the Gamertag. I need someone to help me clear this up.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:
Answer

Hi ClopFic.

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The email address you see in the top right corner of the dashboard is your Microsoft Account email address. This is totally seperate from the email address used to sign up tor services from third parties like EA.

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The reason you may be seeing a different address in your Account Security section is because you're viewing your current security proofs. These are used to confirm your identity should you lose access to your account for some reason (password forgotten, account stolen, etc).

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More info on security proofs can be found here.

http://www.xbox.com/proofs

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Hope that helps.

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