email password link possible solution

for those of you who have gone through this, hopefully this will help.

when I kept clicking on the link, I would get a "temporary problem, please try again" message.

what I found out is that the link in the email did not take over the entire link written,just the underlined part, so I had to copy the entire link in the email and paste it to the brower site.  this worked for me.

sappkm

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey sappkm, thank you for the information on what helped resolve this issue for you! If you recall the link to the thread you first saw this issue in, I think it would be great if you could post this information in that thread so we can make sure everyone gets their eyes on this. :)

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I didn't see it in any thread, I just had this problem myself and it took me a couple of days to figure it out.

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