Email needs changing, Urgent

Hi,

Today I traded in my Xbox Elite for the newest version, without wiping my old harddrive etc, I've come home gone to recover my gamertag (latty17) and I'm unable to, I know what email I used, but I no longer use it, I also can't login to it as on the hotmail website it says it's been blocked, I've tried everything to get it back. Everywhere I've looked to changed the Windows Live ID for the gamertag requires me being on Xbox live, but this is a brand new console so I'm not on live yet as I need to recover the GamerTag!

Pleeeeeeease Help!!

 

Mat.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You may want to try calling support to see if they can help with this. Unless you can log into the account there's nothing you can do.

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Xbox needs to address this! NO ONE wants to wait for 20 minutes to talk to someone who doesn't speak english very well. I'd like to be able to change account settings on my computer as well as my xbox! Also, add the support of other email domains.

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