Email issues

Bonjour, j'ai un ami dont son compte xbox live est liée au hotmail d'un de ses amis et tout deux ne se rappel pas du mot de passe. Lorsque nous essayons de changer le mot de passe de ce fameux hotmail, nous devons repondre a un questionnaire dont nous ne connaissons pas les reponses. comment faire pour qu'il puisse se reconnecter au xbox live? merci

Translation:

Hi, i have a friend who lost the password of his hotmail and he cant reset it. We've tried everything but no results. How can he reconnect back on xbox live?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi,

Your friend will have to fill out the Microsoft Account Recovery form found here. If he's not able to fill out that form, or it comes back as failed, you'll have to have him contact phone support and speak with an agent. 

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