Email address

How do I change my email address on an existing account?? Changed it in the billing section but still keeps showing my old email address in security screen

Question Info

Last updated July 5, 2018 Views 6 Applies to:

The e-mail address in the billing section is where any purchase receipts will be sent to. To change the Microsoft Account e-mail address associated with a profile on the Xbox One, you will currently need an Xbox 360 to make this change as the Xbox One does not currently have this feature. Once you are on the Xbox 360, you can follow this guide to complete the process. Please read everything carefully so you fully understand what is and isn't carrying over. For example, any currency on the original MS account will not carry over to the new account. Hope this helps!

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