EA account problems

I recently have found out that I have a problem concerning my EA account. I went to try to connect my gamertag with my ea account and it said it was already in use. I contacted the EA support and I either needed to provided the email address which it had been assigned to, or the correct date of birth. Well, I cannot seem to locate or be able to figure out or remember what this other email address was, and apparently I entered in my birth date incorrectly, and therefore they cannot verify my identification and won't do anything to change my account or to cancel it. So what I want to know is there anything on this end that I could do with XBOX to disconnect my gamertag from my EA account, so that I can reconnect it to one that I actually know. I did also try changing my gamertag, didn't work.

 

Question Info


Last updated July 4, 2018 Views 31 Applies to:

Unfortunately that would be on EA's end. There's really nothing we can do to change what they have on their servers. I'm sorry we can't help more!

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