EA account problems

I recently have found out that I have a problem concerning my EA account. I went to try to connect my gamertag with my ea account and it said it was already in use. I contacted the EA support and I either needed to provided the email address which it had been assigned to, or the correct date of birth. Well, I cannot seem to locate or be able to figure out or remember what this other email address was, and apparently I entered in my birth date incorrectly, and therefore they cannot verify my identification and won't do anything to change my account or to cancel it. So what I want to know is there anything on this end that I could do with XBOX to disconnect my gamertag from my EA account, so that I can reconnect it to one that I actually know. I did also try changing my gamertag, didn't work.


Question Info

Last updated July 4, 2018 Views 31 Applies to:

Unfortunately that would be on EA's end. There's really nothing we can do to change what they have on their servers. I'm sorry we can't help more!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.