Dumb Mistake to do with windows live/xbox live and gamertag

Not sure how to explain and was not sure on title so sorry in advance.

I had been trying all day to get xbox live to work and could not get it to connect. So i came on the xbox website and clicked join xbox live and used my email address i use.

The problem is i then got my xbox 360 to work and connect through my computer and then starting going through the join xbox live that way thinking it would connect with the one i made on the website.

The problem is it is not saying "this windows live Id is associated with a different gamertag. Enter another windows live ID and Password."

The problem is i dont have another windows live account and i dont want one, so how do i get read of the one i am using right now so i can set up a different on the email account i want??

The reason i want to do this is because my facebook is also connected to my hotmail and i also want to upload all my gaming info and achivements to my gamertag rather than the gamertag i am stuck with that i created online.

please help i know i might be being really thick so sorry once again, all help is welcome.

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

If you're wanting to use the gamertag you created on the website, you'd have to recover the gamertag on the console - support.xbox.com/.../gamer-profile.aspx

If you're wanting to just change the email on the accounts, follow the instructions here - support.xbox.com/.../manage-live-id.aspx

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It's okay! No problem! All you have to do is "recover gamertag" You can find this in the Xbox Guide menu by pressing the silver button with the green X on the controller. If you do not see the "recover gamertag" option, you may have to press the blue x to sign out of whatever current profile you are signed into. Good luck to you!

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just looking into the bottom link you game me, the problem is i manged to recover the gamertag that i didnt want onto my xbox and then deleted it so i will need to recover it again and then hopfully change the the address.

the gamertag i dont want is the one i am using now

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