Drive only taking disc half way in.

Since the latest preview beta, and receiving the final version of the update, I've had 3 occasions where the disc drive starts taking the disc only to stop with it still sticking half way out. You can carefully remove the disc ok, but it then won't take a disc at all until you perform a reboot.

Anyone else experienced this?


Question Info

Last updated July 4, 2018 Views 18 Applies to:

unfortunately that's going to be an actual hardware issue. you will need to create a repair order for optical disc drive to get that fully resolved. you can do this at or you can call phone support and they can set it up for you.

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