downloading XBOX LIVE Profile wont work error

when i deleted my profile then i try download it again it says error try again and i have like million times but it sill wont download for me can some one help me to download after i updated my XBOX i had to delete my profile because it wasn't working 

 

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Last updated July 4, 2018 Views 2 Applies to:

hi

you need to cal microsoft to unblock your account, hope it works

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Hello,

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Can you tell us the exact error message/code you received when trying to download your profile?

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Thanks

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@Apensaus - How do you know if his account is locked? and he has to contact support to unlock it? He might have other issues with his account, it might not be locked.

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I'm having the same problem..did all the steps the rep told me but can't download my gamertag..and its also gone from my console too..rep told me my acct might be temporarily blocked but has no idea why..told me to go to accounts.live.com and find the help center and support link but can't find what he's talking bout from my mobile..error code I'm getting after about 15% of trying to download gamertag is 80151012..help plz!

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Hey there YaYo! If you haven't already, please go ahead and make a new thread detailing your issue and any steps you've taken so far to fix it. That is how these forums work best as it lets us tailor our support to you specifically. We'll be standing by to assist in that new thread. =)

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I can't make a new thread using my mobile phone for sum reason..only let's me title it but can't write in the description area..and.I don't own a comp or anything..

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Hey again YaYo!

Troubleshooting might be a bit difficult if you don't have a computer. Steps like adding security proofs, etc can be a little more difficult on a phone and it looks like you need to ensure that all of your security proofs are up to date.

If you can, I suggest giving these steps a shot:


Let us know how everything goes and we'll work with you from there.

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