Downloading Profile Error

hey guys, ive been having problems with conecting and downloading my account. ive used the correct email and correct password yat it stops in mid download and says "profiles cant download at this time", however when i try to download my brothers it downloads perfectly... i have no way of geting to my profile on my system or any other system, so is their a way i can fix that from this site

 

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Last updated July 4, 2018 Views 58 Applies to:

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Not a direct way to resolve the problem, you can try transfer out (copy) your profile to a USB memory stick and use it back to your console. Hope this help.

If not, try live.xbox.com/.../Protection. This will help up you to sign out all users and console and restore.

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Hi Solider,

I have a question, can you connect toe the internet or LIVE?

Please reply back in this forum. 


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Hello, sir. I recommend you empty your cache on your Xbox.

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ok i just emptied the cache and it still wont let me recover my account

:\

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and my account is no longer existent on any console

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Many users were having this same issue in the past (link). Try to sign into your windows live id account (www.live.com or www.hotmail.com not xbox.com),  and check if your account is blocked there or not (probably expired because you didn't used it). After reestablishing the account and choosing a new password, try to download your profile again. Good Luck.

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ok ill try that

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I have started having the same problem. My profile has corrupted several times in the last month or so and usually I can select download from the account page and then all is ok again. Tonight however, I am getting the same problem as the OP.  Any suggestions?

How can I copy my profile onto a USB stick if it isn;t there?

many thanks

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Hey there everyone! Just wanted to remind the more ambitious community helpers to not simply post the same response over and over. Let's give Soldier a chance to try them out and post back. Thanks!

Howdy Soldier! Sorry to hear you're having trouble getting your account on your console. So you are unable to download to your console, yeah? Are you getting an error message or code? Can you try downloading it to another console? If that works, move it to a USB device on that console, and then bring it back to yours. Let me know if that helps!

Hey there Hammer! For our best help, can you please create a new thread detailing your issue? We'll be happy to assist you there. Thanks!

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ok ive tried on my system and my freinds system, i get the same error code. trying to get my email adress re validated, for some reason it wont send the text message to any of the phones ive told it to txt.

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