Downloading problem

Hi,

The downloading process does not start to my Xbox if I choose a new game on the internet. Against it is working correct if I choose the new game on the Xbox console.

The internet connection is working, my account is correct on the internet and on the Xbox console too.

Please help me.

Thanks in advance,

Regards.

Kriszti

 

 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey there Kriszti! So when you try to download something from Xbox.com, what happens? Do you see this game in the download queue on your console at all? If it is there and says something like "this content is attached to another console", simply press (A) here and select to attach all downloads to this console. This might have been caused if you recently got a new console, but not always. Let me know if this helps!

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